Mac Direct

Support

支援中心

Contact: 聯絡: 3090699578@qq.com

Getting help

  1. Check the FAQ below.
  2. Still stuck? Email 3090699578@qq.com with device models, iOS/macOS versions, whether you are on the same Wi‑Fi, and screenshots.

FAQ

Phone cannot find the Mac? Same Wi‑Fi (guest networks often isolate devices), Host advertising on, Local Network permission allowed, try without VPN.

PIN failed? Use the PIN currently shown on the Host. You can rotate the PIN on the Host and retry. Do not post PINs publicly.

Can see the screen but cannot click? On the Mac, enable Screen Recording and Accessibility for the Host; quit and relaunch the Host after granting.

Do I need an account? No cloud account. Trusted-device data stays on-device/Keychain.

Remote control over the Internet? This version is LAN-direct; we do not operate a public relay.

How do I get the macOS Host? Distribution details will be listed here when published (Xcode/Developer ID build). Review notes in App Store Connect should match the current method.

Also see Privacy Policy and Terms of Use.

如何取得協助

  1. 先查下方常見問題。
  2. 仍無法解決:寄信至 3090699578@qq.com,請附裝置型號、系統版本、是否同 Wi‑Fi、現象與截圖。

常見問題

手機找不到 Mac? 確認同 Wi‑Fi、Host 已廣播、本地網路權限已開、可暫關 VPN。

PIN 錯誤? 以 Host 畫面當前 PIN 為準;可旋轉 PIN 後重試。

有畫面不能點? Mac 開啟螢幕錄製與輔助使用後,結束並重新開啟 Host。

需要帳號嗎? 不需要雲端帳號。

公網遠控? 目前以同區域網直連為主,不提供我們營運的公網中繼。

如何取得 macOS Host? 正式對外時於本頁更新下載方式;審核備註須與實際分發一致。

另見 隱私政策、服務條款。